Personal actions to reduce your exposure

  • Stay at home. Don’t visit friends, and don’t visit family at this time.
  • Stay healthy with good nutrition, regular exercise, sensible drinking, sleeping well, and for smokers, quitting. 
  • Take the following hygiene actions:
    • Wash your hands often with soap and water for at least 20 seconds, especially after you have been in a public place, or after blowing your nose, coughing, sneezing, or using the toilet. If soap and water are not readily available, use a hand sanitiser that contains at least 60 percent alcohol.
    • Avoid touching your eyes, nose, and mouth with unwashed hands.
    • Cover your nose and mouth with a tissue when you cough or sneeze. If you don’t have a tissue, cough or sneeze into your upper sleeve or elbow.
    • Do not share drink bottles, crockery or cutlery.
  • Ensure a distance of at least 1.5 metres is kept between yourself and others.
  • Get vaccinated for flu (influenza) when available. This will help reduce the strain on the healthcare system as it deals with coronavirus.
  • Clean and disinfect high touch surfaces regularly e.g. phones, keyboards, door handles, light switches, bench tops.
  • If you suspect that you or a family member has COVID-19 you should call (not visit) your GP or call the national COVID-19 Information Hotline on 1800 020 080.

Coronavirus information:

If you are in self-isolation because you are confirmed or suspected to have Coronavirus (COVID-19), or have been in close contact with a confirmed case, use this form to help us track the spread of the virus. Read more.

The Australian Government has announced more payments and streamlined claims for people affected by coronavirus. For those who meet the criteria, these include an Economic Support Payment, a temporary Coronavirus Supplement, or a one off Crisis Payment. Information can be found here.

The Government has announced a $130 billion JobKeeper Payment to keep more Australians in jobs and support businesses affected by the Coronavirus. Read more.

For advice, updates and support to help your workplace plan and respond to coronavirus visit the Business Victoria Coronavirus Support website.

Evictions will be put on hold for 6 months by the states and territories. This is for residential and commercial tenancies. Landlords and renters are encouraged to talk about short term agreements. Information for tenants can be found here.

A safety net package of $1.1 billion has been announced to expand mental health and telehealth services, increase domestic violence services and provide more emergency food relief. Read more.

All travellers returning home from overseas will be quarantined in a hotel or designated facility for 14 days. Further information can be found here.

Services are still operating to help women and children in family violence situations, including crisis accommodation. If you or someone you know is in quarantine or self-isolating and is at risk or experiencing family violence: Call 000 in an emergency or safe steps 24/7 crisis service on 1800 015 188

Other Key Contacts:

  • Child Protection - 13 12 78 (5pm to 9am Monday to Friday, 24 hrs on weekends and public holidays)
  • Sexual Assault Crisis Line - 1800 806 292 (24 hours a day, seven days a week)
  • Men’s Referral Service - 1300 766 491 (8am to 9pm Monday to Friday; 9am to 5pm Saturday and Sunday)
  • Kids Helpline - 1800 55 1800 (24 hours a day, 7 days a week)
  • w/respect - 1800 542 847 (5pm to 11pm each Wednesday and 10 am to 10pm on Saturday and Sunday)
  • MensLine Australia - 1300 78 99 78 (24 hours a day, 7 days a week)

To stay informed with the most up to date information, download the official government “Coronavirus Australia” app in the Apple App Store or Google Play, or join our WhatsApp channel on iOS or Android.

For those who are from non-english speaking backgrounds, resources are available in many languages:

 Amharic

Arabic

Assyrian

Bengali

Burmese

Chinese - Simplified and Traditional

Chaldean

Croatian

Dari 

Dinka

English

Filipino

French

Greek

Gujarati

Hazaragi

Hindi

Indonesian

Italian

Japanese

Karen

Khmer

Korean

Macedonian

Maltese

Nepali

Oromo

Pashto

Persian (Farsi)

Polish

Portuguese

Punjabi

Russian

Serbian

Sinhalese

Somali

Spanish

Swahili

Tamil

Thai

Tigrinya

Turkish

Urdu

Vietnamese

Zomi


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